Customer Experience Management is what every modern business needs
Every time a customer is not satisfied, you and your team get an alarm in real time to act on the spot and keep that customer.
You can gather and track your customer's thoughts and opinions, and implement action plans to address their concerns and needs.
You can send surveys to your customers about any topic you define as relevant, using a QR code at your stores, in brochures, on receipts or any other place you need. Today, phones can identify QR codes without the need of additional applications.
You can gather information by using a link in your emails, that will take your customers to an easy to answer survey.
You can follow in real time, positive feedback that your team gets from your customers.
Together we can continue imagining, as the system is extremely versatile and can easily be adapted to your needs.